GEM Concierge
Full estate management for your outdoor life.
Some properties aren’t simply maintained—they are stewarded. They require a steady hand, an understanding of seasonal rhythm, and a level of care that brings out their full potential. GEM Concierge is Quiet Village’s highest tier of service, created for homeowners who want complete confidence that every detail of their outdoor environment is handled with intention and expertise.
With Concierge, your landscape becomes a fully managed extension of your home—refined, polished, and beautifully cared for throughout the year.
A Complete Stewardship of Your Landscape
Concierge goes beyond scheduled maintenance. It provides a thoughtful, consistent presence that elevates the experience of outdoor living:
-
Weekly or high-frequency horticultural detailing
-
Fine pruning, bed shaping, and plant care
-
Seasonal refreshes and visual refinements
-
Precision work that brings a sense of luxury and order to every corner
This is the level of care found in private estates, boutique resorts, and architecturally significant homes.
Complete Water Management
Your landscape thrives when its water systems are optimized. Concierge includes full irrigation management:
- Monthly irrigation adjustments
- Seasonal watering strategies
- Leak detection and performance monitoring
- Remote water oversight through wireless control
- Complimentary upgrade to smart irrigation technology
- Irrigation system warranty for qualifying systems
Your plants receive the water they need—and nothing they don’t—while you enjoy the confidence of predictable system performance.
Plant Replacement Included
Concierge includes an annual plant replacement allowance, ensuring your landscape stays full, healthy, and visually complete. Aging, damaged, or underperforming plants are replaced proactively, preserving the beauty and balance of your outdoor spaces.
Three levels of care. One elevated standard.
Your outdoor space should feel intentional—calm, refined, and beautifully maintained.
Quiet Village offers three exclusive service tiers designed to match the rhythm of your home and the lifestyle you want to enjoy outdoors.
Every program is guided by your GEM — Garden Estate Manager, your dedicated professional who oversees communication, monitors your property, and ensures consistency throughout the year.
GEM Essentials
The foundation of a beautiful, well-kept property.-
Weekly lawn care
-
Full 7-step turf program
-
Spring & fall cleanups
-
One annual mulch installation
-
Two property monitoring visits by your GEM
-
One point of contact
GEM Premier
Elevated horticultural care for distinctive properties.-
Everything in Essentials +
-
Weekly or high-frequency horticultural detailing
-
Monthly irrigation management & water oversight
-
Leak detection & remote monitoring
-
Irrigation system warranty (qualifying systems)
-
Complimentary upgrade to wireless irrigation control
-
Plant replacement program
-
Custom enhancement planning with 3D design
-
Monthly property health report
-
Annual estate walk with leadership
-
Dedicated estate manager
-
Eligible for snow services (add-on)
-
Holiday décor (add-on)
GEM Concierge
Full estate management for your outdoor life.-
Everything in Premier +
-
Weekly or high-frequency horticultural detailing
-
Monthly irrigation management & water oversight
-
Leak detection & remote monitoring
-
Irrigation system warranty (qualifying systems)
-
Complimentary upgrade to wireless irrigation control
-
Plant replacement program
-
Custom enhancement planning with 3D design
-
Monthly property health report
-
Annual estate walk with leadership
-
Dedicated estate manager
-
Eligible for snow services (add-on)
-
Holiday décor (add-on)
GEM Essentials
The foundation of a beautiful, well-kept property.-
Weekly lawn care (mowing & trimming)
-
7-step lawn fertilization program
-
Irrigation maintenance
-
Spring & fall cleanups OR flowers
-
One annual mulch installation
-
Two property monitoring visits by your GEM
-
One point of contact (office) & text support
Two property monitoring visits
GEM Premier
Elevated horticultural care for distinctive properties.-
Everything in Essentials
-
Biweekly or monthly horticultural care
-
Bed maintenance & weeding
-
Shrub & perennial pruning
-
Flower displays (upsell levels)
-
Tree & shrub care program
-
Perimeter pest program
-
Irrigation & lighting oversight
-
10 annual GEM monitoring visits
-
Three seasonal leaf cleanups
-
Winter pruning, hardscape cleaning, and February fertilization
-
Priority storm response
10 annual GEM monitoring visits
GEM Concierge
Full estate management for your outdoor life.-
Everything in Premier
-
Weekly or high-frequency horticultural detailing
-
Monthly irrigation management & water oversight
-
Leak detection & remote monitoring
-
Irrigation system warranty (qualifying systems)
-
Complimentary upgrade to wireless irrigation control
-
Plant replacement program
-
Long-term estate planning with 3D design reviewed annually
-
Monthly property health report
-
Annual estate walk with leadership
-
Dedicated estate manager
-
Eligible for snow services (add-on)
-
Holiday décor (add-on)
Monthly irrigation management & water oversight
Custom Enhancements, Thoughtfully Planned
- Seasonal and annual improvement plans
- Concepts for garden evolution
- Lighting and irrigation enhancements
- Design ideas that strengthen your home’s aesthetic and outdoor experience
Each enhancement is phased thoughtfully to match your vision and your property’s long-term growth.
Seasonal Color at Its Finest
- Large containers
- Bespoke combinations
- Premium plant selections
- High-impact designs
Your home arrives in every season with a sense of freshness and intention.
Proactive Oversight, Month After Month
- Monthly property health reports
- Detailed observations and recommendations
- Regular checks of infrastructure and plant performance
- Seasonal adjustments built into the schedule
This level of oversight ensures your landscape doesn’t just look beautiful—it functions beautifully.
Storm Response & Priority Scheduling
- First-in-line storm deployment
- Rapid response for urgent needs
- Proactive checks after severe conditions
Your property is protected with a sense of immediacy and care.
Dedicated Garden Estate Manager
Concierge clients work directly with a dedicated Garden estate manager—your singular point of communication for everything involving your landscape. From monthly reviews to enhancement planning, this relationship ensures clarity, consistency, and a personalized experience at every step.
Is Concierge Right for You?
Choose Concierge if you want:
- A landscape that feels fully managed, not simply maintained
- A year-round presence that preserves beauty and order
- Oversight of water, plant health, systems, and enhancements
- A highly responsive team that knows your property intimately
- A refined outdoor experience that reflects the quality of your home
This is the highest expression of Quiet Village care—designed for the few properties where excellence is a requirement, not a preference.
Begin With an Outdoor Living Assessment
Your estate manager will walk the property, understand your vision, and create a plan that elevates your outdoor environment with intention and expertise.
→ Schedule Your Outdoor Living Assessment
A thoughtful, no-pressure experience.
